Custom CRM Development — Sri Lanka
Tailored CRM solutions designed and built in Colombo for sales, support, and operations. Integrations, workflows, and migrations with a local engineering team.
Services: custom software development Sri Lanka · hire software developers Sri Lanka · software outsourcing Sri Lanka
Why a custom CRM?
Off-the-shelf tools can constrain processes. A bespoke CRM adapts to your sales motions, compliance needs in Sri Lanka (LKA), and integrates with legacy systems for measurable ROI.
- Custom pipelines & permissions
- Local compliance & data residency considerations
- Automated workflows and reporting
Core features we deliver
Sales automation
Lead capture, scoring, smart routing, and quota tracking.
Customer support
Ticketing, SLA management, and knowledge base integration.
Integrations
Payment gateways, ERP, email, and third-party APIs.
Module details (accordion)
Case studies
Retail chain — CRM migration
Migrated 50k customers, integrated POS and loyalty systems, improved retention by 18%.
Fintech onboarding — Workflow automation
Automated KYC flows and case escalation, reducing manual processing time by 45%.
Local team — Colombo
N. Perera
Lead DeveloperOur local engineering and product specialists collaborate with your stakeholders for discovery, delivery, and handover. Onshore presence combined with competitive offshore rates.
Engagement models & indicative pricing
| Model | Who it's for | Typical scope | Indicative fee |
|---|---|---|---|
| Fixed-price | Well-defined projects | Discovery, build, QA, deployment | From $12k |
| Time & Materials | Evolving scope | Sprint-based delivery, monthly billing | From $3,500 / month |
| Dedicated team | Long-term product | Cross-functional squad | From $8,000 / month |
Prices indicative and depend on requirements, integrations, and compliance needs in LKA.
Ready to build a CRM that fits your business?
Workshops in Colombo or remote scoping available. We provide transparent proposals and a roadmap.